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9/24
Keep employees on track by publishing regular performance updates and
key decisions that affect the business
When things go wrong, the eyes and ears on the ground can send important
information up to key decision makers, which means actions can be taken
closer to the event
Use 2-way communication to manage the period of adjustment that people
need during a business change
Celebrate team achievements, recognise hard work and provide positive
feedback
Make leadership more visible and develop relationships with employees
by sharing (just enough) personality and communicating with more junior
employees
Foster trust and openness throughout the organisation