Storing :

• Placing rubber or plastic mats on large stainless steel

surfaces usually found in industrial kitchens can help

reduce metal marking to ceramics .

• Rubber or plastic mats can also be placed in stacking

areas , trolleys or sinks to further reduce the chance of

metal marking .

• Replace or repair any plastic coated racks that

may have become worn and the metal underneath

exposed , as this again could cause damage to your

ceramics .

• Do not stack items more than 15 ” high .

• Only stack products that are designatedas stackable .

Using :

• Don ’ t scrape off leftovers – wipe off with a paper towel

or a plastic / rubber scraper .

• Do not slide items across each other to reduce

abrasions .

• Minimise handling to reduce glaze abrasion .

• Be sure to rotate your stock to prevent uneven wear .

• Use cutlery that is of a high grade steel as a minimum

requirement , as some cutlery in use today is made

from low grade steel , which being soft in nature

increases the chance of metal marking .

• Using metal utensils against ceramics can also cause

metal marking , try to keep this to a minimum or use

plastic utensils .

Washing :

• Seventy percent of product damage / loss occurs at the

dishwasher table . To avoid such damage , ensure that

the dishwasher table has sufficient space to store dirty

items and avoid overloading trays or trolleys .

• To ensure the quality level of the product it is

important to take note of the following :

• Items should be washed within 45 minutes of removal

from the table and pre rinsed

Abrasive cleaning aids should not be used i e scouring

pads steel wool etc

All items should be separated into type prior to

washing

Stack ceramics separately to other crockery in the

dishwasher such as cutlery or pans and ensure items

do not vibrate against each other during the cycle

Avoid contact between ceramics dinnerware and

metals

Strictly follow recommended dishwashing procedures

set out by the manufacturer and use the correct dose

application of the detergent

The use of an approved detergent is recommended

• For effective cleaning , we recommend that the

dishwashing temperature and the final rinse be set

between 55 to 60 ° C . Operating at higher temperature

levels in order to wash crockery ‘ properly ’ is a definite

case of overkill and detrimental to all tableware .

• Repair or replace any plastic coated metal in the

dishwasher that may have worn away as this may

result in metal marking .

• Overdosing on detergent or using excessively high

temperatures will cause deterioration to the glazed

finish or damage any decoration on the product .

Metal Marking :

• Metal marking occurs when a ceramic item comes

into contact with metal surfaces or utensils , which can

cause metal tracing to be left on the ceramic item due

to certain types of steel being softer than the glaze of

the ceramic .

• Despite the unsightly appearance of metal marking , it

is not a cause for concern as it can be easily removed

by the application of a gentle household non abrasive

cleaner

Custom Decoration

Gold and platinum decorations are not microwave

safe

Utopia ceramics are suitable for microwave use

however be advised that any decorated item that

includes metal will not be microwave safe

Hand washing is recommended to prolong the metallic

lustre of decoration

Ceramic Care Guide

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