To help maintain the look and feel of your tableware it
is important to consider the washing process . Washing
temperature , detergents , and water types are key factors
when caring for your product whilst also ensuring that
you do not let dirt and residue build up over long periods
of time . The recommendations on the next page will help
to maintain the performance of your product in service .
Always wash as soon as possible after use .
Before loading into the dishwasher , rinse with
hot water and avoid leaving food on china for
any significant length of time .
Do not overload the dishwasher and ensure
that the water temperature is in accordance
with the manufacturer ’ s recommendations .
Ensure the dishwasher is regularly serviced
and in good order . We strongly recommend using a rack
with custom compartments to ensure that there is no
impact during the washing cycle . Avoid overlapping and
overloading the dishwasher .
There are many automatic dishwashing
detergents available today to suit different
operating conditions . It is important to select
the correct one for the dishwasher as some
detergents can cause corrosion and permanent damage
to the tableware decoration . For any regions with hard
water , it is suggested to use a hard - water detergent and
rinse - aid .
Recommended dishwasher temperature for
china is 69 - 74 ° C / 156 - 165 ° F and a rinse at
83 ° C / 181 ° F . A wash temperature of 69 ° C / 156 ° F
is recognised as the most effective for
removal of food soiling , with less risk of damage to
the decoration . We do not recommend the use of
dishwashers for product with metallic trim .
The use of scourers will lead to damage on
plates , often seen by visible circular scratches .
We suggest not to use a scrubbing sponge and
instead rinse the plate with hot water as soon
as possible
After washing wipe with a damp cloth
microfibre to remove any watermarks that
may occur during the washing process If
watermarks are excessive check the dosage
of rinse aid
To remove coffee and tea stains or any
stubborn built up dirt use Tannin Remover
powder Mix the powder with water and place
the crockery in a bath of the solution for 30
seconds Use a soft sponge to remove stains Do not use
a scrubbing sponge as it can damage the glaze
Using higher temperatures or overdosing
on detergent will cause deterioration to the
glazed finish or damage any decoration on the
product . Most dishwashers have a short wash
or china / crystal cycle that should be sufficient for most
cleaning of china .
Fine bone china should not be used for cooking
purposes . Do not expose it to a naked flame
and avoid use in an oven . Products with gold
or platinum decoration must not be used in a
microwave due to the metallic content .
Precious Metals
It is important to take additional care for items
incorporating precious metals such as gold , silver , and
platinum . These metals have a compromised technical
and durability performance compared to ceramic colours .
To maximise shelf life , we recommend hand washing and
the use of a soft cloth to dry thoroughly before storage
Do not use abrasive materials when cleaning
Bone China Care Guide
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