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SYMPTOM PROBABLE CAUSE(S) ACTION TO BE UNDERTAKEN
SIMEOX no longer starts at all, the orange light does not illuminate
1- Defective power supply 2- Power cord damaged 3- Possible failure of SIMEOX electronics
1- Check the power supply is functioning correctly 2- Disconnect SIMEOX from the mains and check the power supply cord. 3- If the symptom persists: possible failure of the SIMEOX electronics
Contact PHYSIO-ASSIST or an approved centre
SIMEOX starts but stops unexpectedly
Inappropriate power supply: SIMEOX is intended to operate with a power supply that conforms to standards, in the case of a power supply that does not conform to standards, or in the event of repeated short power outages, SIMEOX switches to safety mode. Wait a few minutes and try again.
Have your power supply checked by a spe- cialist. If the supply complies with European stand- ards, and the symptom persists: possible failure of the SIMEOX electronics. Contact PHYSIO-ASSIST or an approved centre
Compressor noise as soon as it is turned on Failure of the SIMEOX electronics
Contact PHYSIO-ASSIST or an approved centre
SIMEOX does not recognise the PHYSIO- ASSIST expiratory kits
The consumable is no longer usable: try with a new consumable. If the symptom persists: possible failure of the SIMEOX electronics
Contact PHYSIO-ASSIST or an approved centre
SIMEOX seems to operate but no nega- tive pressure pulse output
Internal failure of SIMEOX (electronics, com- pressor, etc.)
Contact PHYSIO-ASSIST or an approved centre
SIMEOX operates but the operating noise is irregular and loud
Internal failure of SIMEOX (electronics, com- pressor, etc.)
Contact PHYSIO-ASSIST or an approved centre
SIMEOX no longer responds to the remote control. It is impossible to pair SIMEOX and the remote control.
Replace the remote control battery. If the symptom persists: possible failure of the SIMEOX electronics or of the remote control.
Contact PHYSIO-ASSIST or an approved centre
When checking the lights on starting the device, one light does not illuminate Control pad needs to be replaced
Contact PHYSIO-ASSIST or an approved centre
In the event of malfunction, the user can however carry out simple manipulations to confirm that the fault is indeed attributable to SIMEOX.
