Some conversations are quick and easy. Others are more challenging and need more careful planning to maximize the impact.

Have a clear purpose and outcome

Incorporate questioning and

listening skills

Have a conclusion where everyone is clear about

any actions agreed

Engage and connect with the audience

Be presented in a logical order that is easy for the

receiver to followTo be effective, a

conversation should:

Select here to download a conversation planner worksheet to capture your ideas.

How to structure a conversation