Some conversations are quick and easy. Others are more challenging and need more careful planning to maximize the impact.
Have a clear purpose and outcome
Incorporate questioning and
listening skills
Have a conclusion where everyone is clear about
any actions agreed
Engage and connect with the audience
Be presented in a logical order that is easy for the
receiver to followTo be effective, a
conversation should:
Select here to download a conversation planner worksheet to capture your ideas.
How to structure a conversation