FIRST, YOU START WITH A MAP. WITH THIS, YOU HELP YOUR COLLEAGUE DECIDE WHERE THEY ARE GOING (THEIR GOAL) AND ESTABLISH WHERE THEY ARE CURRENTLY (THEIR REALITY). Then you explore various ways (the Options) of making the journey. In the final step, establishing the Will, you ensure your colleague is committed to making the journey and is prepared for the conditions and obstacles they might meet on their way.

By the end of the conversation, you both understand the precise actions your colleague will take.

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