CHRISTOPHE MÉNIVARD Eastern Europe, urban and

omnichannel logistics, and Group purchasing director

Urban logistic systems are essential for the vitality of city life. The problem is that the boom in home deliveries has been accompanied by higher levels of pollution, greater traffic congestion and a shortage of local storage space. Issues around the gig economy and zero-hour contracts are also regularly cited as causes for concern. So we are focusing our efforts on three main areas. The first is the pooling of storage and transport resources. The second is to offer alternatives to home delivery. And the third is to repurpose existing property assets. All three involve closer dialogue and interaction with public bodies and road management agencies. In the Paris suburb of Vélizy, an outdoor locker available to all local retailers is a first

experiment in redefining the landscape of communities. In Madrid, we are working closely with the city transport authority to organise more environmentally

friendly deliveries. But one major challenge remains unresolved, and that is to get all stakeholders councillors, private companies and consu- mers/citizens to agree on a fair price for deliveries and the need for communal infrastructures .

LOCAL SERVICE. To deliver customers quickly and cut CO2 emissions to an absolute minimum, products must be brought closer to their recipients. The real challenge of urban logistics is to reconcile local presence with corporate responsibility. FM Logistic is making its contribution to succeeding in this challenge by developing new solutions.