Leak response What to do if Escape of Water occurs
01 Turn off the water and contact your insurer immediately
02 Take photos of the loss; clear and detailed and keep any damaged fittings/parts
03 The Insurer may instruct a preferred supplier to help trace and access a leak or reinstate the water damage, or, if the damage is significant/ the property uninhabitable, may appoint a loss adjuster to manage the claim on its behalf.
04 Provide estimates for repair (where requested) and final accounts to ensure prompt payment
Loss adjusters, if appointed, can make a real difference if this is within the first 24 hours.
Escape of Water: minimising disruption