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05 We take an holistic approach: Is the construction of the property more susceptible

to damage? Do you need to vacate, or can you stay in situ whilst

repairs are ongoing? How can we help minimise disruption for our customers?

06 Insurer and/or loss adjuster will manage the claim and we aim to put the customer at the heart of what we do, keeping them informed throughout the life of the claim.

Construction advice

To ensure rapid and effective spill response make sure all onsite staff, including security, undertake the relevant training

Keep clear instructions available, especially for new staff

Click here for a checklist: