Materiality analysis -
Since 2008, SUEZ has managed its non- financial performance using a Road Map that sets out quantified, date-specific targets for the key sustainable develop- ment priorities relevant to its activities. The 2017-2021 Road Map was defined in line with the United Nations Sustainable Development Goals (SDGs) and a detailed materiality study carried out in 2015, including a survey to which over 5,000 stakeholders in 49 countries responded. The Road Map was approved by the Board s Ethics and Sustainable Develop- ment Committee and discussed with staff representatives and external stakehold- ers. It is reviewed annually by the Board s CSR, Innovation, Ethics, Water and Sustainable Planet Committee.
The Group actively involved stakeholders in the drafting of its corporate purpose in 2019 and 2020, presenting it to the Annual General Meeting in 2020 along with the SUEZ 2030 strategic plan: 20,000 people took part in the Group s online staff survey and 42,000 state- ments were collected;
595 people took part in the online survey of individual shareholders;
Four consultative panels of about thirty stakeholders (customers, investors, partner NGOs, academics, non-finan- cial analysts, trade unions etc.) were supplemented by individual interviews;
GO UV
ER NA
NC E
Two internal working groups, Purpose and 2030 Vision and Values and Corporate Culture , were led personally by the Chief Executive Officer, the Human Resources Director and the General Secretary.
SUEZ has set up a societal monitoring system to track CSR issues, which con- stitute both risks and opportunities for the Group. The system draws on regular surveys of customers and stakeholders, tools for analysing the press, social media and stakeholder publications, and the Engagement and Communications Department s network. A summary of the risks and opportunities generated by macro-trends affecting the Group (health and citizens concerns, climate change, demographics, digital technol- ogy), relating them to the SDGs, is published every year in the integrated report (see page 16).
AP PE
ND IC
ES
54
