COMMITMENTS OBJECTIVES INDICATORS UNIT BASE (1) 2020 RESULTS 2021 TARGETS NOTE
Sustain trust by reinforcing the means for inclusive governance
For all strategic projects and contracts, analyse local issues and map stakeholders in order to define the most appropriate means of dialogue
Number of mappings in operational committee files and number of associated dialogue plans
Nb - Value
proposition (3)
Annual monitoring of the Group s sustainable development and CSR strategy and performance by a panel of stakeholders moderated by a third-party guarantor
Annual publication of the minutes of discussions on the consultation, written by a third-party guarantor
Nb 1 Value
proposition One per
year (3)
Annual monitoring of SUEZ s reputation and customer satisfaction ratings
Annual publication of the results of SUEZ s reputation ratings - - (8)
Rate of Water and Waste customer satisfaction % Water: 87.4% Water: 83.2% Waste: 82.1%
PRIORITY 4 - Contribute to the common good %
Act for the health of the environment and the protection of the oceans
Constantly maintain air emissions under the levels required by local regulations
NOx and SOx ratios, Hg per incinerated tonne
NOx: 40% below the EU threshold SOx: 60% below the EU threshold
Mercury: 93% below the EU threshold
nd (9)
Speed up the roll-out of integrated and collaborative approaches designed to significantly reduce the disposal of plastic at sea
Number of integrated approaches adopted (Water and Waste) Nb - 13 20
Offer our customers solutions to treat microplastics in wastewater before it is discharged into the sea
Total capacity (PE) of wastewater treatment plants equipped with a system to treat microplastics
EH - 1.1 M 1 M (10)
Promote biodiversity and ecosystem services
Implement a biodiversity strategy in all Group BUs Proportion of Group turnover covered by a biodiversity strategy % 47% 100%
Roll out biodiversity action plans at 50% of priority sites managed by the Group
Proportion of priority sites with an action plan % 11.2% 39.9% 50%
Advance access to essential services
Allocate 4 million a year to Fondation SUEZ and support 30 projects a year dedicated to improving access to essential services in countries with the greatest need
Sum allocated to Fondation SUEZ every year M 4 4 4
Develop sustainable access to essential services under the terms of our contracts in developing countries
Number of people with access to essential services in developing countries
Nb 22.4 M 33.4 M
Share our knowledge in order to boost access to services by supporting training and providing expertise
Number of water and sanitation professionals and managers in developing countries trained by the Group since 2009 Nb 149 people trained
291 people trained
Contribute to local development and territorial attractiveness
Maintain the proportion of purchases from SMEs Proportion of purchases from SMEs % 32.8% 32% =
Where appropriate, use suppliers in the social and responsible economy supporting diversity, disability and professional inclusion
Proportion of purchases from suppliers in the social and responsible economy supporting diversity, disability and professional inclusion
% - Value
proposition (3)
Develop partnerships with socially and environmentally responsible entrepreneurs
Annual number of partnerships signed with socially responsible and environmental entrepreneurs
Nb - Value
proposition (3)
12
13
14
15
16
(1) Base: The reference year for the Roadmap is 2016 for all indicators except those relating to priority 2, Be the leader of the circular and low-carbon economy , which corresponds to climate commitments made in 2015.
(2) Tell Us 2018 figures. SUEZ also conducted an engagement survey about its management of the Covid crisis in May 2020, whereby 17,000 employees shared their feedback and made suggestions. 77% of participants declared to be enthusiastic/confident/satisfied about the Group s support during the health crisis.
(3) Elements integrated for each key innovation, activity or investment decision as part of the rollout of the Value Proposition.
(4) Reference year updated to take the changed scope of consolidation into account. (5) Indicator measured at constant perimeter ; new contracts signed since 2016, including those
specifically aiming to improve network performance, are not taken into account. (6) Pilot circular economy analysis using the Circulytics tool of the Ellen MacArthur Foundation
(See page 42).
(7) Production of a total volume of drinking water of 1 290 000 m3/day in 40 countries across all continents.
(8) Deployment of a Social Room system allowing for the monitoring of ongoing and potential controversies through weak signals in the media and on social networks.
(9) Not yet available at the time of publication of this report. (10) Equivalent to the capacity of wastewater treatment plants equipped with ultrafiltration
membranes.
AP PE
ND IC
ES
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