PREPARING FOR STAR REVIEW

There are two elements to assessing the performance of your direct report:

Setting a great objective

Using the performance and potential criteria

Let s explore each of these.

Setting a great objective takes more thought than we often give it. Using the acronym SMART helps shape a great objective.

Once you know what you are measuring, you need to track and assess it.

In Heineken we use a set of performance and potential criteria. Using the criteria when setting objectives helps add clarity. The performance objective represents fully meets . Discuss and agree what your team member would need to do to achieve exceeds or outstanding .

At annual and half year reviews, it s you and your direct report s responsibility to prepare for your 1-to-1s. There s lots of different ways of preparing. Click here for guidance on how to prepare for your Star Review and the performance and potential criteria.

Haven t used the Star Review system yet? Click here for a manager s guide to the system.

Click here to learn more about setting great objectives.