The consumer Ombudsman for the ENGIE Group 2023 report
39
The consumer Ombudsman for the ENGIE Group 2023 report
38
The Ombudsman of the Services
and Payment Agency
M. Francis Lambert
asp-public.fr/engagements/mediation
The AMF (Financial Markets Authority)
Ombudsman
Mme Marielle Cohen-Branche
amf-france.org/fr/le-mediateur
The Ombudsman of the French
Association of Financial
Companies
Gilles Vaysset
lemediateur.asf-france.com/
The Insurance Ombudsman
M Arnaud Chneiweiss
mediationassuranceorg
The Ombudsman fort Electronic
Communications
Mme Valérie Alvarez
mediationtelecomorg
The Water Ombudsman
M. Bernard Jouglain
mediation-eau.fr/
The Ombudsman of State
Secondary and Higher Education
Mme Catherine Becchetti-Bizot
education.gouv.fr/le-mediateur-
de-l-education-nationale-et-de-
l-enseignement-superieur-41528
The Ombudsman for Agricultural
Higher Education
Mme Marie-Pierre Muller
educagri.fr/mediateur-ea
The Business Ombudsman
M Pierre Pelouzet
economiegouvfrmediateurdes
entreprises
The FEVAD Ombudsman for
ecommerce Federation for
ecommerce and distance selling
M Jacques Cosnefroy
mediateurfevadfr
The French Banking Federation
Ombudsman
Mme Marie-Christine Caf fet
lemediateur.fbf.fr/
The Ombudsman for the Caisse des
Dépôts Group
Mme Anne Guillaumat de Blignières
caissedesdepots.fr/mediation
The Ombudsman
for the EDF Group
M. Olivier Fontanié
mediateur.edf.fr/mediation
The Ombudsman for the ENGIE
Group
M. Jean-Pierre Hervé
mediateurengiecom
The Ombudsman
for the La Poste Groupe
and La Banque Postale
M Eric Moitié
mediateurgroupelapostecom
The France Télévisions National
News and Programme Ombudsman
M. Jérôme Cathala et M. Gérald Prufer
francetelevisions.fr/et-vous/aide-et-
contact/les-mediateurs
The Ombudsman for the Ministries
of Economy and Finance
M. Christophe Baulinet
economie.gouv.fr/mediateur
The Ombudsman for the Mutualité
Sociale Agricole (agricultural social
security body)
M. Jean-Marie Marx
msa.fr/lfp/le-mediateur-de-la-msa
The National Energy Ombudsman
M Olivier Challan Belval
energiemediateurfr
France Travails National
Ombudsman
M JeanLouis Walter
Le médiateur de France TravailFrance
Travail
The National Ombudsman
of Lawyers
Mme Carole Pascarel
mediateur-consommation-avocat.fr/
qui-est-le-mediateur/
The Ombudsman for the Notarial
Profession
Me Christian Lefebvre
mediateur-notariat.notaires.fr/
The Ombudsman for the RATP
Mme Emmanuelle Guyavarch
ratp.fr/mediateur/
The Ombudsman
of the Île-de-France Regional
Council
M Laurent Batsch
iledefrancefrsaisirlemediateurdela
regioniledefrance
The Ombudsman for Agricultural
Commercial Relations
M Thierry Dahan
agriculturegouvfrlemediateurdes
relationscommercialesagricoles
The Ombudsman for SNCF
Voyageurs
Mme Henriette Chaubon
mediation.sncf-voyageurs.com/
la-mediation/
Tourism and Travel Ombudsman
M Jean-Pierre Mas
mtv.travel/
The Chairman of the Banking
Ombudsmen’s Circle
M. Eric Moitié, Médiateur du Groupe
La Poste-La Banque Postale
https://cerclemediateursbancaires.fr/
The President of the association of
Ombudsmen for local and regional
authorities
M Christian Leyrit
httpswwwamctmediationfr
Representative
of the Defender of Rights
M Daniel Agacinski
By freepost no postage required
Défenseur des droits
Libre réponse 71 120
75 342 Paris cedex 07
Find detailed
information about
each ombudsman
in the Club