The Consumer Ombudsman for the

French Federation of Commerce

and Distribution

Ms Lauren Pizzio

FCD - French Federation of Commerce

and Distribution

The Ombudsman of the Services

and Payment Agency

Mr Francis Lambert

asp-public.fr/engagements/mediation

The AMF (Financial Markets

Authority) Ombudsman

Ms Marielle Cohen-Branche

amf-france.org/fr/le-mediateur

The Ombudsman of the French

Association of Financial Companies

Mr Gilles Vaysset

lemediateur.asf-france.com

The Insurance Ombudsman

Mr Arnaud Chneiweiss

mediationassuranceorg

The Ombudsman for Electronic

Communications

Ms Valérie Alvarez

mediation-telecom.org/

The Water Ombudsman

Mr Bernard Jouglain

mediation-eau.fr/

The Ombudsman of State

Secondary and Higher Education

Ms Catherine Becchetti-Bizot

education.gouv.fr/le-mediateur-

de-l-education-nationale-et-de-l-

enseignement-superieur-41528

The Ombudsman for Agricultural

Higher Education

Ms MariePierre Muller

educagrifrmediateurea

The Business Ombudsman

Mr Pierre Pelouzet

economiegouvfrmediateurdes

entreprises

The FEVAD Ombudsman for

E-Commerce (Federation for

E-Commerce and Distance Selling)

Mr Jacques Cosnefroy

mediateurfevad.fr/

The French Banking

Federation Ombudsman

Mr Pierre Minor

lemediateur.fbf.fr/

The Ombudsman for the

Caisse des Dépôts Group

Ms Marie-Caroline de Lussy

caissedesdepots.fr/mediation

The Ombudsman for the EDF Group

Mr Olivier Fontanié

mediateuredffrmediation

The Ombudsman for

the ENGIE Group

Mr JeanPierre Hervé

mediateurengiecom

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38