To contact the Consumer

Ombudsman for the

ENGIE Group:

via the online form at

www.mediateur-engie.com

or directly via your smartphone

It’s simple, free, and quick. You can attach all the sup-

porting documents for your case.

Consulting, design and production:

Altavia Disko.

Photo credits: The Ombudsman

for the ENGIE Group,

Lorie Anona, Sandrine Hohl,

Shutterstock, Freepik.

Written by: The Ombudsman for the

ENGIE Group with contributions from

the Mediation team.