Founded in 2008, John Paul initially offered customized services to private members, before working with corporate clients. Today, John Paul is an expert in driving long-term customer engagement and is widely regarded as the worldwide

leader in concierge services.

For Customers We help brands manage their client relationships, from the

design to the implementation of personalized affinity programmes.

For Employees We create innovative loyalty programmes that strengthen

the employer brand with on-site concierge desks and multichannel

solutions.

Concierges for the digital age

PASSION · EXCELLENCE · INNOVATION

johnpaul.com

1,000 employees

5 continents

24/7 availability

50,000 exclusive partnerships

WHAT WE DO

Combining human and technology, John Paul creates rich and unique experiences, enabling our clients to create an enduring bond with every customer and employee.

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