Editorial

in onefinestay, Travel Keys and

Squarebreak, which offer premium

locations with dedicated services.

The upscale event-management

and catering sector, home to recent

investments into Potel et Chabot and

Noctis, continues this wider vision of

hospitality. That is also why we welcomed

leading concierge provider John Paul

into the AccorHotels: beyond its

steady growth potential, the

personalized-services market also

fits into our overall vision. In short,

we want to take the idea of hospitality

where it has never gone before, so

we are expanding into augmented

hospitality services and solutions

dedicated to our owners, partners,

guests and employees.

Additionally, with FASTBOOKING,

Availpro and VeryChic, we have

strengthened our position in the market

of digital solutions for hotels, offering

tools that help hoteliers to reach online

travelers more efficiently and cost-

effectively.

This is the new AccorHotels, a group

pioneering augmented hospitality.

A group dedicated to bringing new

services to our guests and our neighbors,

to travelers and local communities

while never forgetting the core values

that underpin everything we do.

Through our wide range of brands, we

will continue to deliver great hospitality

services and singular experiences to

guests. As true Heartists , our

employees - that are the living heart of

the group will continue to be attentive

to guests needs and desires and to

bring them the best of the AccorHotels

know-how whenever and wherever

they need it.

This is the new AccorHotels, a group pioneering augmented hospitality.

AccorHotels vision of the hospitality

of tomorrow begins by making it the

hospitality of today. And it starts every

day by living up to the promise of our

group s motto to always make you

Feel Welcome.

Sébastien Bazin Chairman and CEO

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