THE BETTER YOU DESCRIBE YOUR HOTELS, THE BETTER

YOU LL SELL THEM

Business, Customer & Digital BOOST HOTELS VISIBILITY

We always keep a user-centric approach in mind.

Guest Technology teams Test and deploy new solutions Optimise existing processes Analyse, propose and develop solutions

for each brand Project leaders in the hotels Proven reference solutions Define a Guest Technology catalogue.

of our services for each country.

Act as a service provider for hotels by analysing and offering new technological and digital services for the guests.

Innovation Lab teams The team operates as an operational staff support centre. Their missions are to: Identify new technologies and services Conduct an open innovation strategy Explore best practices amongst competitors

and elsewhere Test, recommend and communicate

GUEST PASSION : FROM IDEATION TO HOTEL SOLUTION DEPLOYMENT

myACCORHOTELS DESK

A friendly portal for managing hotel descriptions. This new extranet simplifies and boosts the hotels distribution.

Hotel Content Management From a single access point, hotels can manage their content across all distribution channels (AccorHotels,com, mobile, OTA ). Using myACCORHOTELS desk, hoteliers have at their fingertips all they need to highlight their hotel s strengths and provide customers with all the detailed information they need. The aim of this solution is to inspire guests and encourage them to choose our properties.

Service Catalogue A service catalogue offering several innovative solutions for hotels to: Optimise their visibility on the web Create a unique experience for their client

in the hotel (web corner, virtual concierge, connectivity solutions, etc...)

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