2014 key moments
RIGHTSHORE®
Increase in offshore operations
Using the best skills of each employee, whether based onshore, close to custom- ers, nearshore or offshore, is the principle of Rightshore®, our global production model. In 2014, the number of offshore employees increased by 17%. Capgemini now has more than 56,000 employees in India and over a thousand in Morocco.
TALENTS OF TOMORROW
When an employer brand innovates
Nine million viewers and Internet users watched the third season of the Capgemini Super Techies Show in 2014: a reality show where students and engineers are confronted with real technological challenges faced by large companies. Twelve international teams from the UK, United States, France, India, the Netherlands and Sweden worked on issues related to SMAC(1) and digital transformation. Started in 2012 in India, where it is broadcast on major Indian TV channels, the show has been very successful on YouTube and social networks. In a highly competitive industry where firms are battling to attract young talent, the Capgemini Super Techies Show has proved to be an original and effective employer brand initiative.
NEW DEAL
Building the utility of the future with Hydro One
Making relationships last means knowing how to innovate and collaborate. After 13 years of partnership, Hydro One renewed its contract with Capgemini, via its Canadian affiliate Inergi, to provide cost effective and high quality IT and business process services. Competition was fierce. The challenge was wide ranging, from transforming end-to-end, internal and customer-facing business processes to providing world-class IT management and services. Capgemini s winning hand was a packaged services solution that mobilized our businesses (application services, IT infrastructure and BPO) and our expertise in process and operational efficiency and digital technologies. The reward was a new 5-year contract for us (3 years for Customer Care and Billing) and, for Hydro One, a platform of innovative processes and tools that it can count on to reduce the cost to operate and accelerate growth (to know more, read the interview on page 50).
TECHNOLOGY ALLIANCES
Mobile to the core Working from personal mobile devices has
become the norm for employees and a headache for companies, who need to protect their sensitive data and control access. Capgemini and VMware, the American leader in cloud infrastructure and vir- tualization, have therefore pooled their expertise to launch enterprise mobility solutions in partnership with AirWatch, a specialist in this field. Together
we provide a turnkey platform for managing all the complexities related to CYOD (Choose
Your Own Device).
(1) Social, Mobility, Analytics and Cloud.
23CAPGEMINI2014 ANNUAL REPORT