2014 HIGHLIGHTS

Proud to be involved in IKEA s e-commerce platform and CRM strategy

I m proud to see that Capgemini is working with such globally recognized organizations as IKEA on initia- tives supporting their growth ambitions. Capgemini is leveraging its global competence from multiple busi- ness units such as the United Kingdom, India, the Netherlands and Sweden to support IKEA s e-com- merce platform and help develop their CRM strategy.

A new landmark contract with TGI Friday s

The famous American restaurant chain TGI Friday s chose Capgemini to support its transformation and growth strategy. This contract is for me symbolic because it includes our new BPO Finance & Account- ing as a Stack offer for which we have strong ambi- tions. This offer allows us to deliver a portfolio of BPO processes and services while integrating both the application and the infrastructure parts. In this contract, we rely on the cloud solution of our Netsuite partner.

Unprecedented participation in our third ESOP

The share price of Capgemini has risen sharply since the last employee share ownership plan (ESOP) in 2012. To cover the amount of the plan, we mobilized a much larger number of subscribers (50% more!). I am delighted to see how much confidence our employees have in the company.

A new offering to strengthen digital security

Increasingly sophisticated cyberattacks can wreak havoc on a company in hours. To protect them, Capgemini launched Cybersecurity, a new global product line. I am convinced that cybersecurity will be a crucial issue for small and big companies alike for years to come.

My highlights of 2014

BY PAUL HERMELIN

CAPGEMINI 2014 ANNUAL REPORT04