C an you explain what Capgemini is doing in Digital Manufacturing? The goal is to support our

industrial clients, as well as those in energy, to help them digitize their production tools and processes. While ERP and PLM tools are widely deployed, new digital technologies can take performance to even higher levels in many areas. For example, the full digitalization of product development and industrialization allows for smooth and effective collaboration between all stakeholders: marketing, design, production, purchasing, subcontract- ing, etc. Same case for simulations and testing. Why including the Internet of Things in Digital Manufacturing? Manufacturing is at the root of all the connected devices hitting the shelves. Given the magnitude of this second Internet revolution, it is impossible to imagine Digital Manufacturing without involving the Internet of Things. Today, intelligence is embedded in equip- ments in the form of sensors, RFID chips, products that enable networking and interaction. That s where the real revolution will come from: this new abil- ity to combine data from information systems with real time data from the real world.

What will be the benefits for man- ufacturers? There are twofold. The first benefit is about optimizing workflow and logis- tics, and at all levels. The intersection of real-world and statistical data will improve the reliability of processes and infrastructures, thanks to predictive and preventive maintenance. From the moment all components of the chain are able to send real-time informa- tion, you have continuous traceability of products and equipment. Produc- tion as a whole will become intelligent through interaction between machines and products. Lastly, being able to know in real time how your products are being used will enable targeted innovation.

The second benefit is revolutionary: Manufacturers will gradually move from selling products to selling services. This is an extraordinary source of growth, but it must be controlled. If usage and service take precedence over the product, manufacturers run the risk of disintermediation. They must therefore anticipate and develop their digital eco- systems. All businesses become digital. Our customers are fully aware of these issues, and Capgemini, thanks to our different businesses, supports them in this transformation.

More productive

The key benefits of our Capgemini Digital Manufacturing offer: - Product development cycle:

Collaboration tools, digitalization of data and digital simulations

- Infrastructure management: Configuration, operations and remote monitoring

- Preventive and predictive maintenance - Digitalization of manufacturing

processes (Factory 4.0)

#cloud and #microservices enable #BPO suppliers to rapidly and effectively build robust #solutions at the right cost. Lee Beardmore, Business Process Outsourcing, member of Expert Connect(1)

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(1) Expert Connect allows clients to interact with Capgemini experts on social media.

JEAN-PIERRE PETIT, HEAD OF SOGETI HIGH TECH AND DIGITAL MANUFACTURING

The convergence of the digitalization of production tools and the Internet of Things is creating a revolution.

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