Go faster, while doing as good a job or better this is what mankind has been trying to do for centuries. And it has accelerated with the digital revolution. Technology has reduced barriers to entry in many markets. Take an innovative start-up. Find a tiny but real

weakness in the ability of traditional players to meet the needs of their customers. Introduce a disruptive business model with an offer that becomes overnight the market reference adopted by millions of users. It is clear that no sector or company is immune from paradigm shifts in their market. In fact, for traditional players, it is not enough to increase productivity by reducing costs and to boost their competitiveness by using outsourcing, BPO and testing services. The key question is how to capitalize on digital transformation to stay one step ahead. Because these services will allow you to move from a world of products to an era of services, but also create new productivity levers. The Internet of Things and Digital Manufacturing are among the disruptions that will change the status quo.

More productive And what if one day we could predict everything

Made possible by Digital Manufacturing, predictive maintenance

will increase productivity by 30%

through improved availability and reliability of industrial

equipment and infrastructures.

Source: The Fourth Industrial Revolution

report published by Sogeti, 2014.

64 CAPGEMINI2014 ANNUAL REPORT

COMPETITIVENESS + INNOVATION