16 | Activities Activities | 17

€13,094 million in issue volume

+9% of the issue

volume for meal and food

+11% of the issue volume for

quality of life

86% of total Group issue volume

69 solutions

at the end of 2010

+11 new

solutions in 2011/2012

2011 KEY FIGURES

COMING CLOSER TO EMPLOYEES' BASIC NEEDS

The Group has been delivering Employee benefi ts for 50 years. The sustained growth in issue volume in 2011 is a refl ection of the high demand, in particular in small and medium-sized companies. Edenred intends to support emerging markets, where governments are developing social policies that more effectively share the benefi ts of growth, but also to win over more clients on its existing markets, where busi- nesses and governments are looking to meet more specifi c needs in such areas as childcare, transporta- tion, cultural and sports activities, … By the end of 2012, 11 new programs will be launched to supplement the 69 existing solutions.

A COMPLETE RANGE OF SOLUTIONS:

• Meal and Food • Childcare • Commuting and mobility • Culture, sport and wellness • Healthcare • Human services • Eco-friendly purchasing…

Making life easier for employees

BOOSTING PURCHASING POWER

Edenred's solutions are ideally suited to diffi cult econo- mic circumstances, as they allow small and large compa- nies alike to offer an intended purchasing power to their employees. Solutions that are totally or partly exempt of tax or social charges form part of the company's human resources policy to strengthen employee motivation and loyalty. They are also in line with underlying social trends, such as the growing number of female employees who need childcare solutions, the demand for responsible consumer behavior and the partial or total support of ur- ban public transport costs.

The Employee benefi ts solutions developed by Edenred help companies make their employees’ lives easier by optimizing their work environment, enhancing their well- being and increasing their purchasing power with an intended purpose. Organized around the Ticket Restau- rant® and Ticket Alimentación® programs, these solutions are currently available in more than 30 countries. Edenred has built on the know-how acquired in these two pro- grams to develop a broad range of solutions for compa- nies, allowing them to contribute to the costs incurred by their employees for services that improve their quality of life. The vast majority of these solutions are part of public policies in the fi elds of nutrition, social cohesion and eco- nomic activity.

Edenred offers a wide range of innovative solutions to companies that want to make their

employees’ lives easier in a number of areas, including food, childcare, transportation, healthcare

and human services. Solutions meeting both basic and more sophisticated needs are currently

proposed, mainly in Latin America and Europe, to offer benefi ts to employees in their day-to-day

lives.