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A COMPLETE RANGE OF SOLUTIONS:

• Meal and Food • Staple goods • Education and training • Commuting and mobility • Human services • Healthcare • Sport and culture…

€148 million in issue volume

More than 50

tailor-made programs in 14

countries

More than 10

 elds of action

2011 KEY FIGURES

In India, Edenred is helping the State of Madhya Pradesh to effi ciently manage the delivery of food aid to the poorest populations in the region. This program allows 30 million people living under the poverty line to benefi t from this aid, which is provided in the form of a voucher issued by Edenred that is accepted in a vast network of social grocery stores in the region. (see interview on page 33)

In Chile, Edenred launched the “Superior JUNAEB” food subsidy program at the government's request by creating the Ticket Restaurant™ JUNAEB card. This program distributes and controls food allowances for underprivileged students in higher education, so that they can enjoy a proper midday meal when studying. The students can use their card in an extensive network of university canteens, cafeterias, restaurants and supermarkets throughout the country. 110,000 students benefi ted from this card in 2011.

Ticket Elevkortet®, launched in Sweden in 1998, provides students in secondary education with the possibility of buying lunch in the school canteen or one

of the neighboring restaurants. This program uses an application that helps to address the school's need to offer access to good food for its students, to provide ideal conditions for studying and to manage their food allowance in an optimal manner. Edenred selects the affi liated restaurants, which must offer balanced menus within the school's food allowance for students. Reports on the usage of cards from restaurants help to adapt the network to the students' eating habits. Unused amounts are paid back to the school every 6 months. In 2011, almost 11,000 students in 53 schools used this card in 300 restaurants.

Edenred supports local authorities and public organizations in the distribution of social aid

in order to improve the effi ciency of their social policies, in particular by guaranteeing better

traceability of the funds allocated to certain categories of the population. These programs

enhance transparency and the traceability of the allocated funds using fl exible, simple and

effi cient solutions.

Launched in France in 1992 in response to a request from the international Red Cross organization, the Ticket Service® voucher is a simple solution that replaces cash or donations in kind and allows people in precarious situations to buy staple goods. This voucher can be used to buy a range of goods and services, including food, clothes, accommodation, power, transport, culture, education, sport and leisure activities. Social assistance reforms in Italy have opened the way for regional and municipal authorities to provide social aid using a system of paper vouchers. Edenred issues and distributes more than 500,000 Ticket Service® vouchers per year for 2,000 public partners. These vouchers are accepted by more than 2,800 affi liated merchants.

FOOD AID

Edenred also develops solutions for governments seeking to promote equal opportunities, prevent social exclusion and facilitate access to healthy eating habits for their citizens.

Edenred helps government organizations to deploy their social policies more effectively by leveraging its exper- tise and capabilities to manage programs and to develop solutions that meet citizens' needs for food, healthcare, education, home services or cultural activities. These so- lutions are a genuine alternative to cash allowances and guarantee that the allocated funds are really used for the intended purpose. These solutions are fl exible and simple to deploy and are used in numerous fi elds.

STAPLE GOODS

Edenred develops solutions to help people in precarious situations on behalf of public social organizations and NGOs. The aid provided in the form of vouchers or smart cards can be used to procure staple goods in a network of affi liated merchants. Ticket Service® is currently deployed in eight countries worldwide.

Supporting the management of public social programs