34 | Commitments Commitments | 35

• Regular training and career process Training is a top priority in order to manage change and help everyone to speak the same language. Training is deeply rooted in every entity, every activity and every team in order to improve the company's perfor- mance and promote the individual develop- ment of every employee. The local training programs target mainly talents, managers and experts.

• Career prospects whatever my res- ponsibility All of the company's processes (recruit- ment, mobility, assessment, etc.) are defi - ned and implemented on a basis of equity, transparency and the promotion of diversity. The goal is to offer everyone the opportunity to progress at their own pace. This was the idea behind the launch, in June 2010, of the “Epeople, careers by Edenred” recruitment web page accessible through the Group's web site: www.edenred.com.

EDENRED TALENTS

Edenred has set up a special program for its talents and high- potential employees that consists in offering a week of training and exchanges with employees who are set to progress in the Group, plus individual support from members of the Executive Committee.

• Recognition and rewarding for the daily work Edenred pays close attention to justly rewar- ding the work of each individual through an equitable pay policy. Edenred recognizes individual and collective actions on a glo- bal and local scale by rewarding the most deserving employees. Every year, the indivi- dual and team “Ewards” reward those em- ployees who have contributed to Edenred’s ambition. This sign of recognition consoli- dates the sense of pride in belonging to the company and allows each and every one to fully understand the signifi cance of their actions.

Building Edenred with our employees

Our 6,000 employees are all committed to crafting the transformation of Edenred, enabling the Group to

achieve its ambition to be the referent of its Customers. They all share the same passion for their work,

the same determination to contribute to our growth and the same pride in being part of this adventure,

regardless of their culture.

• A quality work environment Edenred offers services to its employees that combine comfort and safety, and allow everyone work effi ciently, according to their circumstances and the needs expressed locally by employees.

• A positive and trustful working atmos- phere Edenred seeks to create a working envi- ronment that is conducive to individual development and fulfi llment. Each Edenred subsidiary regularly measures the quality of the climate in the workplace by conducting in-house surveys and certifi cations, such as “Great Place to Work”, “Investors in People” or “Aon Hewitt” polls. Almost 50% of Eden- red employees currently work in a certifi ed environment. Edenred's ambition is to bring every one of its countries onboard in a certi- fi cation process by 2016.

Ever since the very fi rst Ticket Restaurant® voucher was printed, the story of Edenred's success has been founded on the Group's culture, on the power of an entrepreneurial spi- rit oriented towards service and innovation and on the attention paid to every one of the 6,000 talented individuals who make this collective achievement possible. Every employee, in 38 countries, embodies and represents our sha- red principle of “doing simple things excep- tionally well every day.” This is how Edenred promotes networked working and the opera- tional excellence that allow the Group to deli- ver differentiating added value by listening closely to its stakeholders.

“Entreprendre Différemment ENsemble” (Mo- ving forward differently together) is the name of the corporate mission that was hatched when the Group demerged. A mission that also em- bodies the common ambition to build “a best place to work”. The Group's Human Resources policies support this strategy by meeting the employees' needs with targeted actions taken on a global and a local scale.

FIVE COMMITMENTS EVER MORE SUBSI- DIARIES CERTIFIED “BEST PLACE TO WORK”

In 2011, 10 countries were certifi ed, representing almost 50% of Group staff.

• For the second year in succession, Edenred Uruguay ranked fi rst among “Best Workplaces” companies (Great Place to Work ranking).

• Edenred Mexico is ranked in fi fth place amongst companies that respect equality.

• Edenred Austria was one of the three most popular companies in the country according to votes by its staff, outrunning Ikea, Microsoft or Coca-Cola.

• Edenred Brazil has fi gured in the rankings for 14 years.

• Edenred Venezuela and Edenred Argentina had their certifi cation renewed in 2011.

• Edenred Chile was ranked for the fi rst time in 2010.