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“In September 2011, we launched two gift cards that can be used throughout the Mastercard network in Spain in order to meet companies' different needs and to consolidate our position on a market that has be- come highly competitive. We are targeting two market segments in particular: incentives for companies as part of in-house challenges, and promotion for companies that organize external campaigns with their own clients.

We have signed some major contracts, in particular with the Instituto Nacional de Estadísticas, Manpower, Niel- sen and Vodafone, and we have issued almost 39,000 cards to 70 clients since the pre-launch. The launch of these cards also allowed us to boost sales of the Ticket Compliments® gift voucher. This global offer and the extension of the network accepting our solutions have both strengthened our position.”INTERVIEW

IVAN DE PONTEVES Managing Director Edenred Spain

My clients often asked whether I accepted Ticket Kadéos®. As soon as I discovered that the conditions of acceptance were so simple, I went for it!

My teams performed superbly this year. I chose Ticket Kadéos® as the best way to reward them.

The Ticket Compliments® gift card is very simple to use and works just as easily as a payment card.

After taking a close look at the solutions proposed by the competition, it became clear that Edenred's offer is the best. The service is excellent and meets our needs perfectly.

Vijay JAIN Marketing Manager MYDENTIST India

As a public opinion poll company, the Ticket Regalo® allows us to reward our employees. What I like most is the fact that it is so easy to use.

Ángeles ALONSO

Global Business Services Data

Acquisition Leader Iberia AC NIELSEN

Spain

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Javier MATEOS Human Resources

DIAVERUM Spain

Ticket Regalo® offers a very broad range of services. We appreciate the simplicity of the system, the quality of service and the attention that we receive from after-sales.

My employer gave me some Ticket Compliments® vouchers as a reward for the work I did during the year. This recognition was very important to me.

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Aurélie DELRUE Administrative and Financial Manager

AOYAMA France

Ticket Kadéos®, is the best solution to drive my distribution network.

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Flagship solutions

New solutions

Two new gift cards for companies were launched in September 2011 in Spain. The fi rst is Ticket Regalo®, an anonymous, dispo- sable prepaid gift card. The second, Ticket Regalo® Premium, is a rechargeable gift card. They are both used as rewards in HR poli- cies to motivate employees or in recognition of their performance, but they can also be used as part of promotion or loyalty cam- paigns. Both the Ticket Regalo® Premium and its dedicated internet portal for benefi ciaries can be personalized in the company's visual identity, offering an additional competitive advantage.

Rewards

Ticket Kadéos® is a complete range of gift solutions, including gift vouchers, on and offl ine catalogs and the Compliments® Passeport travel boxes. Ticket Kadéos® is used in France to offer rewards in campaigns designed to drive distribution networks or to motivate in-house teams, or to provide solutions in loyalty programs. 25,000 client companies used this solution in 2011.

Rewards

The Ticket Compliments® brand offers to companies prepaid gift voucher and card solutions in some 30 countries. These gift vouchers and cards are usually ac- cepted in an extensive network of nationwide stores.

Marketing Services

The Group boasts advanced expertise in Marketing Ser- vices, in particular in Asia, Europe and Brazil. It offers companies an integrated service, stretching from the design and management of programs, to the distribution of rewards solutions (gift vouchers, gift cards, experience boxes, travel, etc.), supported by off-the-shelf tools or in- novative personalized technological solutions, depending on the client's needs. The Accentiv® brand signs most of these services.

At the end of 2011, Edenred launched Ticket Medica® Health & Wellness in India. This new prepaid voucher addresses companies' increasing needs to motivate their employees with solutions that promote well-being. This solution is a genuine tool to boost motivation by enabling employees to access care or other forms of well-being that help them to stay in good shape. Ticket Medica® is accepted by 1,000 major affi liated merchants in more than 250 towns and cities.

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