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The needs for environmental services are growing fast in a context of macroeconomic, climatic and geopolitical uncertainty. These changes require businesses to be agile and responsive. For SUEZ, this means a robust analysis of the risks and opportunities engendered by these megatrends , in alignment with the progress of the UN 2030 agenda.

A robust risk management process

A risk identification process has been in place for the whole Group for several years. It classes risks by category (strategic, financial, operational), evaluates them (in terms of importance and frequency), quantifies them when possible and reviews how they are

addressed, feeding into action plans at different levels of the company. This process was reinforced in the context of the French law on the duty of vigilance ( p.73).

Seizing opportunities while taking stakeholders expectations into account

To manage its global performance, SUEZ regularly measures its reputation among stakeholders and their expectations from the company in terms of the range of sustainable development issues (see annexes). This enables the Group to orient its action plans and concentrate its efforts on the most relevant issues across its markets.

The evolution of demographic and environmental factors is changing the background for SUEZ and its customers, whether public authorities or industrial companies.

TRENDS CLIMATE EMERGENCY DEMOGRAPHIC CHALLENGE DIGITAL REVOLUTION PUBLIC EXPECTATIONS RISKS AND OPPORTUNITIES17