To support our rapid growth and build a sustainable future

we took concrete actions to maintain the human and f inancial

performance of our projects

With increased collaboration between the Quality teams 71

members our project teams and those from our Innovation

group we optimized our quality management processes to

reduce project risks from preconstruction right through to

delivery Quality requirements are now featured on a visual

dashboard This structured work tool allows us to identify

quality requirements and the priorities of each project and

to streamline planning monitoring training and control

To foster a culture of quality assurance within the organization

we also reviewed the content and adapted the training

process to support the integration of the main functions

related to project execution and put in place measures to

quantify the costs of delivering nonquality

This new sharing of responsibilities means that all our

teams speak the same language and can more effectively

manage the quality of our projects Collaboration helps

foster a culture of quality assurance so that we can deliver

higherperforming projects more eff iciently

This quality assurance culture enhances our quality

management system which is ISO 90012015 certif ied

mature and constantly evolving Our system is applied to

every one of our projects from coast to coast In 2022

our teams conducted 95 quality audits

Most of our employees who practise a construction trade

(excluding those in supervisory positions) are unionized.

We approach our union relationships as collaborations and

were proud to offer all workers respectful advantageous

and fair working conditions

Our quality promise

A sense of partnership

with trade unions