402017 INTEGRATED REPORT

INDICATORS

22% of customers

equipped with smart meters

Volume of reused wastewater

1.03 billion m3

Production of renewable energy

6.7 TWh

Access to water 24/7 remains the priority goal for many cities worldwide: this is the case of the Coimbatore Municipal Corporation in India, which has awarded its drinking water distribution contract to SUEZ, combined with the creation of customer service offices for more efficient complaint management. In the French town of Louveciennes, limescale is the leading cause of dissatisfaction for 85% of tap water users: in collaboration with SUEZ, the Versailles and Saint-Cloud water management association opted for a collective water softening plant. Other cities, such as Paris, which plans to install 93,000 ON'connect smart meters, are reinforcing their residents' control over their water consumption, while combating water vulnerability is a growing

concern. Cities want to give a second life to treated wastewater, using it for energy as in Panama City where SUEZ produces biogas from wastewater treatment sludge, or to replenish groundwater as in Perth, Australia.

The Marianne d'Or for the "e-intelligent city" has just been awarded to #Dijon. This distinction recognises our ambition to inspire citizens with the desire to be active players in the public sphere. 09:48 - 8 nov. 2017

François Rebsamen Mayor of Dijon President of Dijon Métropole @frebsamen

CONNECTED MANAGEMENT OF PUBLIC SPACE IN DIJON In September 2017, Dijon Métropole decided to centralise the management of all its public facilities with a single control centre. The project was entrusted to a consortium involving Bouygues Energies et Services, Citelum (EDF group), Capgemini and SUEZ through a performance contract. It is a first step in the development of a smart city project offering residents new public services based on digital technology.

This first example of connected management of a public space is meeting several objectives:

- managing investment and operating expenses more efficiently;

- making the crisis management system more effective;

- contributing to local participatory democracy;

- developing local attractiveness by promoting the digital economy.

DIJON