742017 INTEGRATED REPORT

COMMITMENTS OBJECTIVES INDICATORS BASE* 2017 RESULTS 2021 TARGETS

PILLAR 2 Be the leader of the circular and low-carbon economy 

5. Adhere to the 2 degrees target by mitigating the causes of climate change

Reduce greenhouse gas emissions by more than 30% in the entire scope of activity by 2030 Direct and indirect greenhouse gas emissions 7.8Mt 8.5Mt -10%

Help our customers to avoid more than 60 million tonnes of greenhouse gas emissions Aggregate emissions avoided 8.9Mt agg. 28Mt agg. 60Mt

Double the volume of recycled plastics Volume of recycled plastics 432Kt 562Kt x2

Increase the production of renewable energy by more than 10% Production of renewable energy 5.2TWh (Europe) 6.7TWh(World) 10%

6. Adapt to the consequences of climate change for water

Systematically offer to our customers resilience plans for the effects of climate change - **

Promote different usages of water by tripling our alternative water supplies by 2030

Capacity for the reuse of treated wastewater and desalination

820Mm3 of reused

wastewater

1,304Mm3 of desalination

capacity + reused

wastewater

+ 1/3

Save the equivalent of the water consumption of a city of more than 2 million inhabitants

Water savings in the drinking water distribution network -

1.5m residents vs. baseline

2m residents

7. Promote material recycling, recovery and reuse

Increase the production of secondary raw materials by 20% Quantity of secondary raw materials produced 4.1Mt 4.3Mt +20%

Achieve a ratio of two tonnes of waste for reuse for every tonne of waste that is not recovered

Ratio between tonnes of waste recovered and tonnes of waste disposed of -

2.3 in Europe 1.2 in world x2

8. Develop climate-responsible models

Introduce a directive carbon price in 60% of the annual expenditure committed to new projects

Revenue committed to the operational committee with a reference carbon price -

1 major energy

recovery project

60%

Introduce a harmonised global circularity indicator for goods and services - on-going

Systematically offer pay packages partially index-linked to our global performance - on-going

Raise employee awareness and promote training in emerging models (carbon accounting, new business models etc.) Coverage rate for awareness-raising tools -

1 manual on new business

models ↗

PILLAR 3 Support the environmental transition of our customers with concrete solutions

9. Put forward 100% sustainable solutions Implement a Sustainable Portfolio Tool for all new solutions

Create and deploy the tool Number of solutions assessed using the tool - on-going

10. Accelerate the Digital Revolution in Water & Waste solutions for agriculture, industry, cities and citizens

Increase the number of connected objects by 20% Number of connected objects 3.1m smart meters 3.9m smart

meters 20%

11. Innovate to develop decentralised or modular solutions for the territories of the planet

Increase the number of decentralised or modular solutions in Desalination, Water, Sanitation and Waste

Number of technologies related to the production of decentralised and modular solutions 161 170 ↗

* Base: the reference year for the Roadmap is 2016 for all indicators except those relating to priority 2, "Be the leader of the circular and low-carbon economy", which corresponds to climate commitments made in 2015. ** Consolidation in progress.