542017 INTEGRATED REPORT

FAVOURING ACCESS TO ESSENTIAL SERVICES IN DEVELOPING COUNTRIES In many cities in developing countries, access to essential services remains the highest priority. Since 1990, SUEZ has connected 15.6 million people to drinking water services and 8.2 million people to sanitation services in such countries. The Group makes available to its customers the experience it has acquired in improving and extending these services in deprived areas with no network connections. Deployed on a wide scale in Argentina, South Africa and now India, this experience combines knowledge of the water industry with expertise in social engineering techniques to ensure community involvement throughout the project and guarantee that the technical solutions installed are suited to local conditions. SUEZ s contribution to the achievement of Sustainable Development Goal 6 is supplemented by the Fondation's commitment to supporting 30 projects a year dedicated to access to essential services in the countries where the need is greatest. Between 2011 and 2017, support from the SUEZ Initiatives fund improved living conditions for four million people and released 150,000 children from the need to fetch and carry water so they could attend school.

TO ENCOURAGE WASTE SORTING, RECO® KIOSKS HAVE BEEN

INSTALLED BY SUEZ IN PARTNERSHIP WITH MAJOR RETAILERS, WITH

SUPPORT FROM THE ECO- ORGANISATION CITEO AND THE

MANUFACTURER NESTLÉ WATERS.

CONSUMER MOBILISATION: A PREREQUISITE FOR RECYCLING Increasing plastic waste recycling cannot be achieved without consumer mobilisation. In France, 100 RECO® kiosks encourage waste sorting. They have been installed by SUEZ in partnership with major retailers, with support from the eco- organisation, Citeo and the manufacturer, Nestlé Waters. For every bottle consumers deposit (water, milk, detergent, shampoo etc.), they are rewarded with a voucher worth one to two euro cents that they can spend in the partner supermarket or in certain local shops. Once collected, the bottle is taken to a treatment and recovery centre where it is transformed into secondary polymers for use in the production of similar new products (bottles, food packaging, textiles etc.). Over 125 million plastic bottles and containers have thus been completely reused since 2014. Building on this success, SUEZ is adding the RecyclingBox, suited to small spaces, to its range of solutions tailored to consumers' needs. Another flow that is difficult to intercept without consumer help is used mobile phones. In 2017, SUEZ helped Bouygues Telecom, WWF France, Samsung and Recommerce to raise consumer awareness of used mobile phone recycling and reuse: a national collection was organised in Bouygues Telecom shops, and SUEZ was responsible for recycling the phones.