71SUEZ

THE SUEZ MATERIALITY MATRIX In 2015, SUEZ conducted a particulary detailed materiality assessment involving more than 4,900 people in 49 countries. This was an opportunity to test a list of 51 issues defined on the basis of sector-specific databases and five years of dialogue with stakeholders.

Each issue was assessed according to the press coverage it received over a six-month period, its importance for the seven categories of stakeholders who were questioned (employees, shareholders and investors, the public sector, the private sector, education and research, civil society and journalists), its positive or negative financial impact on SUEZ's results over a five-year period and the level of control of the operational processes put in place by the Group to address it. This strategic dialogue within and outside the Group led to the construction of the new 2017- 2021 Sustainable Development Roadmap.

Human Rights

Health, safety and quality of life at work

Social dialogue

Service quality and customer confidenceCompensation and benefits

Financial performance for stakeholders

Number of industrial clients in the portfolio

Single SUEZ brand Business alliances in the face

of a new competitive landscape

Rewarding social and environmental performance

Transition to circular economy

Regional development

Social tariffs, the right to water and sanitation

Open innovation

Tax strategy

Carbon pricing in the business model

Consumption of water and losses in networks

Diversity and inclusion

Diversification of the tariff policyCitizens awareness

of resource protection Resource scarcity

Sustainable cities

Eco-design of processes and facilities

Volatility of commodity prices

Oceans and coastlines

Conflicts of water usage between agriculture and industry

Data privacy

Presence in emerging countries

Stakeholder dialogue

Adapting to climate change Renewable energy from waste and wastewater

Fight against waste trafficking

Collaborative and intercultural management culture

Quality of effluent and waste

Skills and employee development Offering solutionsfor shale exploitation

Public-private partnerships

Crisis and risk management

Ensuring proper governance

Biodiversity and ecosystemic services

Health, safety and reducing disturbance to residents

Air pollution

Integrating digital and smart technologies

Ethics

Optimised water and waste management

Reducing energy consumption

Women s access to positions with responsibility

Capacity building and knowledge transfer

Greenhouse gas emissions

Relationships with social entrepreneurs and the informal

urban services sector

Purchasing practices and supplier relations

Impact on Suez's business

Im po

rta nc

e f or SU

EZ s

sta ke

ho lde

rs

Economy Environment Governance Innovation Products and services Human Resources Society

APPENDICES