LVMH
2 0 1 9 S o c i a l R e s p o n s i b i l i t y R e p o r t
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Longer working lives and more diverse ways of working together
Increased competition for rare skills in a global market
Heightened appeal of craft trades and local savoir-faire Digitization and artificial intelligence
Stricter requirements, standards and regulations Continuous improvement of performance
Acceptation of what makes people different and promotion of diversity Heightened societal expectation, standards and regulations
Individualization and fragmentation of social ties Growing search for meaning and employee engagement
Work-life balance expectations
Tourism and increased geographic mobility of customers Globalization and heightened competition Emotional attachment to products and greater emphasis on the customer experience in store
Recruitment and retention of talent
Preservation and transmission of savoir-faire and strategic skills Training for younger generations and expanded use of apprenticeships
Innovation management
Employee hygiene, health and safety Workstation ergonomics Stress management
Equality in the workplace Prevention of discrimination and bullying Recognition of new rights (for LGBTI people for example)
Integration and social cohesion Human input on Group products (handmade or light machining) and control of production processes Partnerships between the company and professional integration organizations and the sheltered employment sector
Individually adapted working hours (remote working, internal organization) Parenthood and needs for new services
Flexible working hours in tourism destinations (evening and Sunday working) Seasonal impact management (stores, grape harvest, etc.)
Scope of LVMH s social responsibility Labor and societal trends and changes
DEVELOPING AN APPEALING AND ROBUST SKILLS MANAGEMENT STRUCTURE
CONTINUOUSLY IMPROVING WORKING CONDITIONS AND EMPLOYEE WELL-BEING
RESPECTING THE UNIQUENESS OF OUR EMPLOYEES
WORKING TO PROTECT VULNERABLE PEOPLE AND COMMUNITIES