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LVMH

2 0 1 9 S o c i a l R e s p o n s i b i l i t y R e p o r t

76

Longer working lives and more diverse ways of working together

Increased competition for rare skills in a global market

Heightened appeal of craft trades and local savoir-faire Digitization and artificial intelligence

Stricter requirements, standards and regulations Continuous improvement of performance

Acceptation of what makes people different and promotion of diversity Heightened societal expectation, standards and regulations

Individualization and fragmentation of social ties Growing search for meaning and employee engagement

Work-life balance expectations

Tourism and increased geographic mobility of customers Globalization and heightened competition Emotional attachment to products and greater emphasis on the customer experience in store

Recruitment and retention of talent

Preservation and transmission of savoir-faire and strategic skills Training for younger generations and expanded use of apprenticeships

Innovation management

Employee hygiene, health and safety Workstation ergonomics Stress management

Equality in the workplace Prevention of discrimination and bullying Recognition of new rights (for LGBTI people for example)

Integration and social cohesion Human input on Group products (handmade or light machining) and control of production processes Partnerships between the company and professional integration organizations and the sheltered employment sector

Individually adapted working hours (remote working, internal organization) Parenthood and needs for new services

Flexible working hours in tourism destinations (evening and Sunday working) Seasonal impact management (stores, grape harvest, etc.)

Scope of LVMH s social responsibility Labor and societal trends and changes

DEVELOPING AN APPEALING AND ROBUST SKILLS MANAGEMENT STRUCTURE

CONTINUOUSLY IMPROVING WORKING CONDITIONS AND EMPLOYEE WELL-BEING

RESPECTING THE UNIQUENESS OF OUR EMPLOYEES

WORKING TO PROTECT VULNERABLE PEOPLE AND COMMUNITIES

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