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03. ANNEXES
Key performance indicators 102 Methodology 108 Third party s report 118 Glossary 124
02. 2020 OUR ACTIONS
AND COMMITMENTS
2020, a year like no other 48 COVID-19: How we protected, adapted, contributed 50
ACTING FOR PEOPLE Our employees 56 Optimal protection 62 Caring for local communities 66 Our partnerships and collaborations 69
ACTING FOR PLANET Climate change 72 Air quality 80 Biodiversity 82 Our partnerships and collaborations 85
ACTING FOR RESPONSIBLE TRADE Ethics & compliance 88 Stakeholders dialogue & Sustainable performance 92 Sustainable procurement 94 Sustainable added value products & Services 96 Our partnerships and collaborations 98