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The severity of maritime events is classi- fied on a scale of A to D, with D being the most serious event. The scale considers four major categories of impacts: Health and safety Environmental Security Financial

In 2020, CMA CGM recorded three major maritime incidents and one major terminal incident.

3 major maritime incidents: - APL ENGLAND: 50 containers lost off Australia in bad weather. These contai- ners are reported in the container loss section. - CC JAKARTA: serious damage to the motor reducer leading to prolonged unavailability of the vessel (not repaired and sold).

- APL ESPLANADE: Ship detained for several weeks by the Mexican authorities following the discovery of drugs in the seawater intakes. The crew was not at all involved in the drug traffic. The QHSE department carried out investigations following each of these

events to determine the causes and recommended corrective actions to avoid their re-occurrence.

1 major incident on terminals - 1 collision between 2 STS (Ship-To-Shore) cranes due to a windstorm inland.

MAJOR INCIDENTS RELATING TO GROUP ASSETS

Terminals

Number of major incidents relating to group assets Maritime

SEARCH AND RESCUE OPERATIONS As the oceans are so vast, shipping industry players have to work together to rescue individuals in danger. At any time, ships may have to be diverted to assist another ship in distress.

In 2020, nine such operations were carried out by CMA CGM Group s vessels.

CMA CGM Group transports a wide variety of cargo, ranging from general cargo and manufactured goods to consumer products and dangerous goods. As some cargo can represent a danger during transport, the Group has set up a dedicated organisation to inspect, analyse and prevent risks related to the carriage of goods. To manage dangerous goods, the Group has a dedicated enhanced computer application connected to the overall computer booking system.

The application electronically incorporates international regulations, making it pos- sible to control the way dangerous goods are declared, packaged and stowed in the container. In 2020, the Group was able to respond in almost real time to more than 60% of requests. CMA CGM Group uses its best endeavors to prevent unlawful carriage of goods in accor- dance with regulations and the Group s Code of Ethics.

MANAGEMENT OF HAZARDOUS GOODS

2020 2019 TARGETS

3 3

1

Number of search & rescue operations

9 5

ACTING FOR PEOPLE

C M A C G M S U S T A I N A B L E D E V E L O P M E N T

CMA-CGM DPEF 2020 ENCMA-CGM DPEF 2020 ENCMA-CGM DPEF 2020 ENCMA-CGM DPEF 2020 ENCMA-CGM DPEF 2020 ENCMA-CGM DPEF 2020 ENCMA-CGM DPEF 2020 ENCMA-CGM DPEF 2020 ENCMA-CGM DPEF 2020 ENKey FiguresKey FiguresOur brands & activitiesOur brands & activitiesOur business modelOur business modelOur business modelOur business modelA new ambitionA new ambitionA new ambitionA new ambitionOur journey toward carbon neutralityOur journey toward carbon neutralityThree pillars to address the united global compact SDGsThree pillars to address the united global compact SDGsThree pillars to address the united global compact SDGsThree pillars to address the united global compact SDGsThree pillars to address the united global compact SDGsThree pillars to address the united global compact SDGsThree pillars to address the united global compact SDGsThree pillars to address the united global compact SDGsThree pillars to address the united global compact SDGsThree pillars to address the united global compact SDGsThree pillars to address the united global compact SDGsThree pillars to address the united global compact SDGsThree pillars to address the united global compact SDGsThree pillars to address the united global compact SDGsMaterial issues and non-financiel risksMaterial issues and non-financiel risksSustainability governanceSustainability governanceSustainability governanceSustainability governanceA rewarded strategyA rewarded strategyA rewarded strategyA rewarded strategy2020, a year like no other2020, a year like no otherCOVID-19: How we protected, adapted, contributedCOVID-19: How we protected, adapted, contributedCOVID-19: How we protected, adapted, contributedCOVID-19: How we protected, adapted, contributedCOVID-19: How we protected, adapted, contributedCOVID-19: How we protected, adapted, contributedOur employeesOur employeesOur employeesOur employeesOur employeesOur employeesOptimal protectionOptimal protectionOptimal protectionOptimal protectionCaring for local communitiesCaring for local communitiesCaring for local communitiesOur partnerships and collaborationsOur partnerships and collaborationsOur partnerships and collaborationsClimate changeClimate changeClimate changeClimate changeClimate changeClimate changeClimate changeClimate changeAir qualityAir qualityBiodiversityBiodiversityBiodiversityOur partnerships and collaborationsOur partnerships and collaborationsOur partnerships and collaborationsEthics & complianceEthics & complianceEthics & complianceEthics & complianceStakeholders dialogue & Sustainable performanceStakeholders dialogue & Sustainable performanceSustainable procurementSustainable procurementSustainable added value products & ServicesSustainable added value products & ServicesOur partnerships and collaborationsOur partnerships and collaborationsOur partnerships and collaborationsOur partnerships and collaborationsKey performance indicatorsKey performance indicatorsKey performance indicatorsKey performance indicatorsKey performance indicatorsKey performance indicatorsMethodologyMethodologyMethodologyMethodologyMethodologyMethodologyMethodologyMethodologyMethodologyMethodologyThird party’s reportThird party’s reportThird party’s reportThird party’s reportThird party’s reportThird party’s reportGlossaryGlossaryGlossary
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