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BE EXEMPLARY IN OUR BUSINESS The CMA CGM Group is committed to set the standards in ethics and compliance. We are committed to promote responsible international trade through strict compliance with applicable laws and regulations and by encouraging our suppliers and customers to adopt best practices with us. In order to ensure the integrity of behavior at all levels of our organization, an Ethics Charter serves as a reference document for all our employees and an Ethics hotline was launched in 2019, available 24/7 in different languages.

DELIVERING RESILIENT, INNOVATIVE AND SUSTAINABLE SERVICES In the context of the pandemic, CMA CGM has demonstrated its front-line role in the delivery of goods, both essential and everyday ones, around the world. With our Continuity Pack, we have adapted our offer, in conditions strongly impacted by the health crisis, and enabled our customers to maintain their activities. New digital functionalities have been implemented to optimize the customer experience while maintaining a continuous transport flow.

In November 2020, we also launched ACT with CMA CGM+ to provide our customers with immediate solutions to decarbonize part of their transport flows, through the purchase of

LNG and/or Biofuel solutions, combined with carbon offsetting offers. By capitalizing on the range of our activities, from shipping to logistics thanks to CEVA Logistics, we want to enable our customers to manage their supply chain from end to end, while supporting them in reducing their carbon footprint.

CMA-CGM DPEF 2020 ENCMA-CGM DPEF 2020 ENCMA-CGM DPEF 2020 ENCMA-CGM DPEF 2020 ENCMA-CGM DPEF 2020 ENCMA-CGM DPEF 2020 ENCMA-CGM DPEF 2020 ENCMA-CGM DPEF 2020 ENCMA-CGM DPEF 2020 ENKey FiguresKey FiguresOur brands & activitiesOur brands & activitiesOur business modelOur business modelOur business modelOur business modelA new ambitionA new ambitionA new ambitionA new ambitionOur journey toward carbon neutralityOur journey toward carbon neutralityThree pillars to address the united global compact SDGsThree pillars to address the united global compact SDGsThree pillars to address the united global compact SDGsThree pillars to address the united global compact SDGsThree pillars to address the united global compact SDGsThree pillars to address the united global compact SDGsThree pillars to address the united global compact SDGsThree pillars to address the united global compact SDGsThree pillars to address the united global compact SDGsThree pillars to address the united global compact SDGsThree pillars to address the united global compact SDGsThree pillars to address the united global compact SDGsThree pillars to address the united global compact SDGsThree pillars to address the united global compact SDGsMaterial issues and non-financiel risksMaterial issues and non-financiel risksSustainability governanceSustainability governanceSustainability governanceSustainability governanceA rewarded strategyA rewarded strategyA rewarded strategyA rewarded strategy2020, a year like no other2020, a year like no otherCOVID-19: How we protected, adapted, contributedCOVID-19: How we protected, adapted, contributedCOVID-19: How we protected, adapted, contributedCOVID-19: How we protected, adapted, contributedCOVID-19: How we protected, adapted, contributedCOVID-19: How we protected, adapted, contributedOur employeesOur employeesOur employeesOur employeesOur employeesOur employeesOptimal protectionOptimal protectionOptimal protectionOptimal protectionCaring for local communitiesCaring for local communitiesCaring for local communitiesOur partnerships and collaborationsOur partnerships and collaborationsOur partnerships and collaborationsClimate changeClimate changeClimate changeClimate changeClimate changeClimate changeClimate changeClimate changeAir qualityAir qualityBiodiversityBiodiversityBiodiversityOur partnerships and collaborationsOur partnerships and collaborationsOur partnerships and collaborationsEthics & complianceEthics & complianceEthics & complianceEthics & complianceStakeholders dialogue & Sustainable performanceStakeholders dialogue & Sustainable performanceSustainable procurementSustainable procurementSustainable added value products & ServicesSustainable added value products & ServicesOur partnerships and collaborationsOur partnerships and collaborationsOur partnerships and collaborationsOur partnerships and collaborationsKey performance indicatorsKey performance indicatorsKey performance indicatorsKey performance indicatorsKey performance indicatorsKey performance indicatorsMethodologyMethodologyMethodologyMethodologyMethodologyMethodologyMethodologyMethodologyMethodologyMethodologyThird party’s reportThird party’s reportThird party’s reportThird party’s reportThird party’s reportThird party’s reportGlossaryGlossaryGlossary
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