PROTECT
Seize the initiative is also a phrase that guided me in all the health and safety-related decisions the Group has made. As soon as the crisis began, LVMH s unwavering priority was to protect the health and safety of our customers and employees. I made sure that all our Maisons took every possible measure to support our teams and keep them safe and healthy by setting up a dedicated task force. Its role will continue even after the public health crisis has subsided, further reinforcing our occupa- tional health and safety policy over the long term across all our activities. In parallel, this sense of concern prompted our Group to play an active part in the collective effort to combat the pandemic. Many of our Maisons put their usual operations on hold to use their manufacturing facilities and logis- tics know-how for the greater good, with their own employees very often taking the initiative to do so. Throughout the world, these initiatives helped provide emergency supplies of face masks, gowns, hand sanitizer, ventilators and other essential equipment for hospitals and local communities. Seeing our people spontaneously rally around those in need has been an honor for our Group, and I am truly grateful to everyone involved in this immense outpouring of support.
ENGAGE
Seize the initiative also means listening to the world around us, being attuned to the times and grasping what citizens in every country want to change. Our vast number of diverse locations helps us keep our finger on the pulse of emerging trends and changing views within society that point to what our customers will be looking for in the future. Our ability to engage, which is enshrined in LVMH s values, was clear throughout the year, which saw initiatives championing the environment, sustainable development and inclusion. For many years we have been making products to the highest standards in terms of working conditions, biodiversity conservation efforts and carbon footprint reductions, and as such our holistic approach is now regarded as a model for our sector. Our Maisons, which have earned a reputation for the durability of their products and their expert craftsmanship, are leading the field in environmental responsibility. Likewise, from a social responsibility perspective, our Group and its Maisons demonstrated unrivalled engagement, as shown by the support they expressed for the African-American community in the United States. We are also justifiably proud to have joined the International Labour Organization (ILO) Global Business and Disability Network, which works to promote the inclusion of people with disabil- ities in the workplace. This emphasis on social inclusion and knowledge sharing is also illustrated by the success of our Institut des Métiers d Excellence, where the number of individuals trained since it was formed surpassed the symbolic 1,000-mark in 2020. Lastly, we made sure that we maintained fair, transparent and trust-based relationships with all our partners and suppliers, particularly with the aim of supporting those experiencing difficulties as a result of the pandemic. Our activities, especially those based in France, provide work for an ecosystem of indirect jobs and talents, which we endeavor to sustain. In addition, since we launched our pioneering environmental policy in 1992, we have constantly stepped up efforts to mitigate the impacts of our activities, especially with regard to biodiversity, water and the climate. And we reached a number of key milestones in 2020, in several different areas, such as the more carbon-efficient shipping strategy devised by Hennessy and the new sus- tainably designed case for Ruinart cuvées. In general, all our Maisons are implementing ambitious environmental programs. Some, such as Guerlain and Stella McCartney, have made these a powerful growth driver and part of their core identity. Lastly, now that we have by and large achieved the environmental targets we set ourselves for 2020, we want to go even further and scale up our efforts by launching our new LIFE 360 initiative. This program is built around four priorities the climate, biodiversity, creative circularity and transparency and will become the Group s environmental compass.