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LVMH 2020 . Ta l e n t

32 33

LVMH Global Pulse Survey: listening to our employees

LVMH is constantly concerned about the well-being of all our employees worldwide. This year, especially, we had to be extremely mindful of it. For that reason, in July the Group launched the first ever LVMH Global Pulse Survey. Our aim was to take our employees pulse . We wanted to know their mindsets, opinions on how we handled the crisis, and visions for the future.

Over 78,000 employees responded to the survey, and we collected more than 180,000 answers, with very enthusiastic feedback. Most of our employees said they were motivated and confident for the future. A significant 89% commended the way the Group and its Maisons responded to the Covid-19 crisis, and 93% and 91% respectively said they were extremely

proud to belong to the Group, and work for their Maison. Their proposals for future priorities have inspired an array of strate- gic initiatives which have since been implemented at the Maisons; and the Group will draw on them in 2021 to launch Next Frontier, an ambitious scheme to change ways of working, cooperating and leading within LVMH.

Indicators as of December 31, 2020

71% women

33 Median age

150,479 employees worldwide

91m invested in training

EMPLOYEES BY REGION (in %)

EMPLOYEES BY BUSINESS GROUP (in %)

Other markets

9%

Asia (excl. Japan)

23%

Japan 5%

France 22%

Europe (excl. France) 25%

United States 16%

Perfumes & Cosmetics 19%

Watches & Jewelry 6%

Selective Retailing 29%

Wines & Spirits 5%

Other activities

6%

Fashion & Leather Goods

35%

WORKFORCE BY AGE(1)

(in %)

55+ 8%

45-54 16%

35-44 28%

Under 25 9%

25-34 40%

BREAKDOWN OF MEN/WOMEN BY BUSINESS GROUP(1)

Wines & Spirits

Fashion & Leather Goods

Perfumes & Cosmetics

Watches & Jewelry

Selective Retailing

Other activities

67%33%

38%62%

59%41%

82%18%

83%17%

38%62%

(1) Total permanent headcount.

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